VIP Shower Repairs and bathroom renovati (1)

Below are the terms and conditions that apply to the use of VIP Shower Repairs' website and services.

Using Our Website

  • The content on this website is for informational purposes only. It should not be interpreted as professional advice.

  • We reserve the right to modify or discontinue parts of the site at any time without notice.

  • We hold no liability for any damage that may occur to your computer from use of this site or downloading content.

Service Bookings

  • All service bookings are subject to availability. We will attempt to accommodate your requested date/time but cannot guarantee it.

  • A deposit may be required to book certain jobs. The deposit amount will be quoted at the time of booking.

  • You must be at least 18 years old to make a service booking.

Pricing and Payments

  • Prices listed on our website are estimates only. You will receive a firm quote after we assess your job on-site.

  • Payment is due in full upon completion of the work, unless prior arrangements have been made.

  • We accept payment by cash, check, credit card, or bank transfer. Credit card payments incur a 2% surcharge.

  • Any overdue invoices will incur late fees of 1.5% per month.

Service Guarantee

  • We offer a 10 year warranty on waterproofing services, 1 year on other labor, and honor the manufacturer's warranty on products used.

  • The warranty excludes any damage caused by improper product use or care, accidents, or normal wear and tear.

Cancellation Policy

  • If you need to cancel or reschedule service, please notify us at least 48 hours in advance to avoid any cancellation fees.

  • Cancellations within 48 hours will incur a fee equal to 50% of the service quote.

  • Missed appointments without notice are subject to a full service charge.

Limitation of Liability

  • VIP Shower Repairs is not liable for any damages that occur due to faulty existing plumbing, tiles, fixtures etc. that we did not install.

  • We take all reasonable care but are not responsible for any accidental property damage that occurs during service.

  • Our total liability for damages is limited to the value of service provided.

Governing Law

These terms and conditions are governed by the laws of Victoria, Australia.

By using this website or booking service, you agree to abide by these terms and conditions which constitute our entire agreement. Contact us to discuss any questions.

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